Design for Business Process Management
Product Description
The ERP/Business Management Strategy app streamlines operations by offering tools for quality issue ticketing, sourcing and regulatory tracking, truck location monitoring, comprehensive documentation management, manufacturing status updates, customer complaint handling, and direct regulatory notifications from suppliers—all in one integrated platform
Design Stack
Figma
Lookback
Moodle
Miro
Unsplash
Unbounce
Logisticks
All of your business needs met Logically
Product Type
ERP/ Business Management Strategy
Key Features
Quality Issues ticketing system
Adding Sourcing/ Regulatory Information (lead times, materials)
Truck Locator System
Full Documentation Management system
Status system for Manufacturing
Customer Complaint Management system
Regulatory Notifications from Supplier Directly
Ideations and User Research
These findings have helped re-shape the direction of developing the enterprise resource planning product. User insights from User research was taken and filtered by themes and prioritization to determine what Features will be used in the app.
Affinity Mapping
Feature Prioritization
User Insights
Design Sketches
User Flow
Design Principles Iterations
Using Similarity and common Reflection design principles to ensure each version improves usability, consistency, and user satisfaction by aligning changes with core user-centered values..
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Gesalt’s Principle of similarity was used in each Dashboard page as a way to make each dashboard intuitive to the user as they may need to use one function to another function
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There are functionalities that are similar to one another as you scroll down the page
Lofi
Quickly explore ideas, gather early feedback, and iterate on layout and functionality without getting distracted by visual details
Develop: Midfi Prototyping
Striking a balance between structure and detail, allowing designers to refine layout, functionality, and user flow while gathering meaningful feedback before investing in high-fidelity visuals or development.
Metrics Met
Once the user logs in they are introduced to their dashboard overview which will tell them the health status over all of their divisions. Each division/ business function overview can be explored once clicked into. Weather its a business executive viewing the overall status before making or a customer complaints analyst there are functions to both manage and operate with the business functions of Operations, Quality, Sourcing/ Regulatory, & Logistics.
Final Design and thoughts
Style Note
Color Theme and layout adjustments were added to account for the everyday usage for a typical user. The user is able to quickly see any progress changes yet have an effective platform to create needed adjustment with the mobile design.
Metrics Met
A mobile-first design approach empowers users to effectively access critical insights into their business, while providing the tools needed for sustainable growth and the maintenance of external relationships through a thoughtfully organized and user-centric product experience.